communication – The Path to Serenity

Connecting with Empathy

I wrote earlier about my telephone conversation with my friend Steve, and how I thought he got upset and hung up on me. So I went through this process of NVC with Steve, observed my Feelings and Needs and made the Request, “What are you feeling?” And Steve tells me, “Dude, look, it’s not aboutContinue reading “Connecting with Empathy”

Requests versus Needs

It becomes quite helpful in all relationships to understand the difference between a Request and a Demand. And it becomes even more important in our relationships. Harmony comes about making Requests of people rather than Demands. We learned earlier, when you make a Demand, you are only going to get resentment or rebellion. My Dad didn’tContinue reading “Requests versus Needs”